Information & Resources
Practical, jargon-free guides on managed IT support, cyber security, telecoms and technology decisions for UK businesses.
Getting Started
Understanding managed IT support, what it costs, and how to choose the right provider.
How Much Does IT Support Cost in the UK?
A straightforward guide to UK IT support pricing, typical cost ranges, and what affects the price you'll pay.
Read more →In-House IT vs Outsourced IT: Which Is Right for Your Business?
Weighing up an internal IT team against outsourced managed support, including the pros, cons and a hybrid middle ground.
Read more →IT Helpdesk Pricing: What Should You Expect to Pay?
What to expect to pay for an IT helpdesk, how flat-fee pricing works, and the factors that affect your monthly cost.
Read more →Signs It's Time to Switch IT Provider
Seven warning signs your current IT provider isn't delivering, and why switching is usually less disruptive than you'd expect.
Read more →What Is Managed IT Support?
What managed IT support actually means, what's included, and how it differs from traditional break-fix support.
Read more →Security & Compliance
Protecting your business from cyber threats and meeting your compliance obligations.
Cyber Essentials Certification Guide
What Cyber Essentials certification covers, why it matters, and how to prepare for assessment.
Read more →Free Penetration Test: What to Expect
What's involved in a penetration test, what Kixo's free pentest covers, and what happens once it's complete.
Read more →GDPR and Data Protection Compliance
How the right technical measures support your GDPR and data protection obligations, from encryption to breach reporting.
Read more →Phishing and Staff Security Training
Why staff security training is one of the most effective defences against cyber attacks, and what good training covers.
Read more →Ransomware Protection for Small and Medium Businesses
How ransomware attacks happen and the layered protection small and medium UK businesses need to defend against them.
Read more →Infrastructure & Operations
Keeping your servers, devices and software running smoothly day to day.
Disaster Recovery and Backup
Why backups alone aren't enough, and what a proper disaster recovery plan needs to include to keep your business running.
Read more →Hardware Refresh Cycle Guide
Typical replacement cycles for laptops, servers and networking equipment, and the signs it's time to upgrade.
Read more →Laptop and Desktop Procurement for Business
Why sourcing business hardware properly matters, and how Kixo handles laptop and desktop procurement for teams.
Read more →Microsoft 365 Support and Migration
How Microsoft 365 migrations are planned to avoid disruption, plus ongoing support and security once you're live.
Read more →What if your server or network went down?
What proactive server and network management includes, and why it beats waiting for something to break.
Read more →Telecoms & Connectivity
Choosing the right internet connection and phone system for your business.
FTTP vs FTTC vs Leased Line: What's the Difference?
A plain English comparison of FTTC, FTTP and leased line business broadband, and how to choose the right one.
Read more →SIP Trunks Explained
What SIP trunks are, how they modernise an existing phone system, and when they make more sense than full VoIP.
Read more →VoIP Phone Systems for Business
What VoIP phone systems offer over traditional lines, and how cloud hosted VoIP works for UK businesses.
Read more →IT Support by Industry
How managed IT support needs differ across sectors we work with regularly.
Managed IT Support for Accountants
IT support built around accounting deadlines, covering cloud accounting platforms, client data security and busy periods.
Read more →Managed IT Support for Care Homes
Managed IT support for care providers, covering resident data protection, reliable Wi-Fi and 24/7 availability.
Read more →Managed IT Support for Legal Firms
IT support for legal practices, covering case management systems, client confidentiality and compliance.
Read more →Managed IT Support for Manufacturing Businesses
Managed IT support that covers both office systems and factory floor technology, built to minimise costly downtime.
Read more →Not sure where to start? Speak to Dan for a free consultation.
Supporting partners
