Managed IT Support for Manufacturing Businesses

Manufacturing businesses depend on a mix of office systems and factory floor technology, from MRP, ERP and stock control software to networked machinery and warehouse connectivity. Kixo provides managed IT support that covers both sides of your operation.

Why manufacturers need specialist IT support

Downtime on a manufacturing floor isn’t just inconvenient, it can halt production entirely. IT support for manufacturers needs to understand the difference between an office network issue and a production line problem, and respond accordingly.

What we provide for manufacturers

Support for ERP/MRP, stock control and production management software
Network and Wi-Fi coverage across offices, warehouses and factory floors
Proactive monitoring of servers and critical systems to catch problems early
Backup and disaster recovery to protect production and order data
Procurement and support for desktops, laptops, handheld devices and networking hardware
24/7, 365 day support, since manufacturing often doesn’t stop at 5pm

Minimising downtime

We know that in manufacturing, every minute of system downtime has a direct cost. Our proactive monitoring is designed to identify and resolve issues before they affect production, and our fast, local response gets engineers on site quickly when needed.

Built around your operation

Every manufacturing business is different, from single-site operations to businesses with multiple warehouses and production facilities. We take the time to understand how your operation actually runs before recommending changes.