Do you only support businesses in Hinckley?

While Hinckley is our home, we support businesses across the wider Midlands, including Leicester, Coventry, Northampton, Tamworth and Birmingham, as well as customers further afield in the UK and internationally. Wherever you're based, the same proactive, friendly approach applies.

IT Support in Hinckley

Kixo is based in Hinckley, and it's where our story started. We know the local business community well, and many of the companies we support are within a short drive of our office. If your business is in Hinckley and you're looking for reliable, human powered IT support, you're already close to home.

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What our Hinckley IT support includes

Round the clock cover

24/7, 365 day support as standard, with no premium line for urgent issues.

Proactive monitoring

Proactive monitoring of servers, backups and network alerts to catch problems before they affect your team.

Everyday hardware

Support for Wi-Fi, printers, routers and everyday office hardware.

Core software

Help with Microsoft 365, Adobe, CRM systems and other core business software.

Flat monthly fee

A flat monthly fee, so you know what your IT support costs without surprise invoices.

Fast local response

Fast, local response when you need someone on site.

Local IT support, not a call centre

When something goes wrong with your systems, you want to talk to someone who actually understands your setup, not read from a script. Our engineers are based locally and regularly visit client offices around Hinckley. You'll get to know the people supporting your business by name, and they'll know your systems too. We look after everything from single-site offices to businesses with multiple locations, providing the same level of proactive, friendly support regardless of size.

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Why local businesses choose Kixo

Hinckley has a strong mix of manufacturing, retail, professional services and growing small businesses, and IT needs vary a lot across these sectors. We take the time to understand how your business actually works before recommending any changes, rather than pushing a one-size-fits-all package. Being local also means we understand the practical realities of running a business in the area, from internet connectivity in older industrial units to the software most commonly used by Hinckley's professional services firms.

Why Kixo?

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If you're a Hinckley business looking for an IT partner who treats your systems like their own, we'd like to hear from you. Get in touch for a free consultation and find out how Kixo can support your team.

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